Privacy Policy for ShineBooked

Effective Date: July 2, 2025

At ShineBooked, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or make a purchase from our website.

1. Information We Collect

A. Website Analytics

We collect personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited before coming to this website

  • Your IP address

  • Your interactions with our site (e.g., clicks, scrolling, pages visited, internal links, timestamps, and search behavior)

We share this information with Squarespace, our website analytics provider, to help us understand site traffic and user activity.

B. Cookies

This website uses cookies and similar technologies, which are small files that download to your device when you visit.

  • Necessary cookies are always used to allow Squarespace to securely serve our site.

  • Analytics and performance cookies are used only when you acknowledge our cookie banner.

Learn more at Squarespace’s Cookie Policy.

2. Orders & Purchases

When you make a purchase, we collect:

  • Billing and shipping address

  • Purchase details (e.g., shirt size, service info)

  • Name

  • Email address

  • Phone number

This information is shared with Squarespace, our online store host, to fulfill your order.

Payments

We use Squarespace Payments, which partners with:

These third parties handle your payment information securely.

Google Places API

During checkout, Google Places may auto-complete your address using what you type to improve the experience.

3. Contact Forms and Submissions

When you fill out a form, we collect the data you provide, such as your:

  • Name

  • Email

  • Phone number

  • Any files uploaded or comments submitted

We may share this information with:

  • Squarespace, our hosting provider

  • Zapier, for data integration

  • Google Drive, for storage and backup

4. Membership & Subscriptions

If you purchase a subscription or member access, we collect:

  • Billing and shipping address

  • Subscription details

  • Name

  • Email address

  • Phone number

We use this information to enable and manage your access. This data is shared with Squarespace.

5. Sharing & Social Media

This website may include social share buttons for platforms like Facebook, Instagram, and Twitter. If you use these features, the third parties may receive data such as:

  • Information about your browser, network, and device

  • Content you shared or viewed

  • Your IP address

6. Comments & Likes

If comments are enabled, we collect:

  • Name (shown with your comment)

  • Email (optional, for replies)

  • Website URL (optional)

If you like a post, we collect:

  • Information about your device

  • Your IP address

  • Interaction data to prevent duplicate likes

7. Customer Accounts

If you create an account, we collect:

  • Name

  • Email

  • Phone number

  • Order details

  • Billing/shipping address

This helps improve your experience and allows us to send service-related emails.

8. Abandoned Carts

If you begin checkout and leave without completing it, you may receive an automated reminder email, only if:

  • You entered your email

  • A product is in your cart

  • You closed the site before finishing checkout

You can unsubscribe from these at the bottom of the email.

9. Marketing & Transactional Emails

We may email you for order updates or account activity (e.g., password reset, purchase confirmation, shipping updates). These are required and cannot be unsubscribed from.

We may also send marketing emails, which you can unsubscribe from at any time using the link in the footer.

All emails are managed and sent through Squarespace’s built-in email services.

10. Appointment Booking

When you book an appointment, we collect:

  • Name

  • Email

  • Phone number

  • Details about your appointment

  • Files uploaded (if applicable)

We share this with Squarespace, our scheduling provider.

11. Data Protection

All personal information is handled in accordance with data protection laws and stored securely. Squarespace processes this data on our behalf, and they analyze it in de-personalized form to improve their services.

12. Your Rights

Depending on your location, you may have rights to access, update, or delete your personal data. For any privacy-related inquiries, email us at: growth@shinebooked.com

13. Changes to This Policy

We may update this policy from time to time. The updated version will always be posted on this page.